We are confident that AnnieMak provides only high-quality skincare products. However, If for any reason you're not happy with your results, simply return your bottles OR canisters within 1-year of the purchase date. And even if they're completely empty - we'll send you a full refund of the purchase price, less the cost of any pre-paid label used. All returns must be made within 1-year (unless otherwise stated on the order page of the product you purchase) from the shipment date.
To begin return, please CLICK HERE.
Cancelation Policy: If you request the cancellation of your order after it has shipped you are responsible for returning the package prior to receiving a refund. Requests for cancellations must be made within 4 hours of purchase in order to guarantee we can accommodate your request.
For refunds on orders not placed on our website(s) because of a recommendation you received from us, or that you heard about on one of our websites, please contact the person or company you received your order from directly. Should you need assistance in locating a contact email address for any such person or company, please contact our customer success team online at https://anniemak.ladesk.com/submit_ticket or by calling 1 855-783-2009. We will gladly look up the contact information for the individual or company you placed the order with, where applicable. Please include your name, email, phone number and order number (if applicable) regarding an outside order.
Packages returned to us refused or undeliverable will be refunded in full less the shipping and handling fees. If you are experiencing issues with the shipment of your order, please contact our customer success team online at https://anniemak.ladesk.com/submit_ticket or by calling 1- 855-783-2009.
We’d love to hear any feedback you have when you submit a return request. For damaged or defective products, it would be especially helpful to see a photo of the issue. This helps us process your return faster and improve our quality control. We’d really appreciate it!
Packages from AnnieMak will ship within 48 hours. Depending on where you reside it can take up to 10 days to receive your package.